TestingCOE

1. Deal directly with customers on daily basis             a. Face2Face             b. web conference or video conference             c. Telephone             d. electronically ie email, chat 2. Respond to the customer promptly and answer the queries 3. On regular basis verify the customer satisfactions 4. Communicate and Coordinate with internal low level teams on surprise visits 5. Communicate with high level team on regular basis 6. Issues to be recorded and resolution to be provided 8. Keep records of interactions and transaction details. 9. Always keen on what you need to do ......not to be depended 10. Networth transactions to be validated regularly 11. Business Knowledge and product knowledge is required. 12. Data collections and keep looking for opportunity for growing 13. Share the information and listen to the other business owners about gain and loss. 14. Keen on process improvement and account growing.

  Driving Written Test : When you come to a stop sign, you must stop your vehicle : n       As close to the stop sign as possible. n       At place near the intersection providing you come to a complete stop. n       At marked stop line, before entering the crosswalk, or before entering the intersection if there is no crosswalk. When headlight are required, they should be dimmed at least 500 feet before meeting and 300 feet before overtaking another vehicle. n       True n       False When driving along the highway and the front wheel of your vehicle runs off the pavement, you should : n       Quickly swing back onto the pavement at your normal speed. n       Grasp the steering wheel tightly & take your foot off the accelerator. n       Apply the brakes immediately and swing the back onto the pavement quickly. n         Most rear end collisions are caused by : n       Dangerous road conditions. n       The ve