Defect management plan
1. OVERVIEW 2. REPORTING A DEFECT 3. DEFECT PROCESSES 1.1 Defect Assignment 1.2 Daily Triage call 1.3 Daily Status Report 1.4 Developer Priorities for Fixing Defects 1.5 Vendor1 Developer 1.6 Vendor2 Team Ticket Updates 4. CLOSING A DEFECT 5. Defect EXAMPLES