Sample Questions

  • Customer asks the test team to create the ticket for the testing request rather that creating one themselves
  • Customer asks for testing to be performed in the production environment
  • Receive questions regarding the budget from the project team
  • Invalid project codes and cost centers
  • How would you respond to a request from the project team for a number of dedicated onsite resources or only offshore testers?
  • A project team requests for their own custom test deliverable templates rather than standard testing services templates
  • Project team production deadlines are moved back two weeks, how would you handle that situation in order to complete the testing within the abbreviated time line
  • You receive High Priority Ad hoc Requests (Red Teams) that begins immediately, how would you handle to assign resources to accommodate these service requests
  • Customer does not provide any response to the estimate provided within the timeframe requested for a response.
  • Customer requests a test start date that does not meet the minimum on-boarding notification timeframe (e.g. 2 weeks)
  • Test engagement encounters frequent issues (e.g. scope changes, delays, etc.) which may/may not require cost and time estimate changes
  • Customer insists that a Test Plan is not required
  • Project team does not respond to reported defects
  • Project team requests that critical defect be postponed
  • Customer expresses concern about quality of the test deliverables
  • You request to access the servers like weblogic and Database for configuring to monitor during the test execution has been delayed indefinitely
  • You encountered scripting issues during performance or monitoring engagement, how would these issues be resolved
  • A project team approaches you to use vendor supplied testing tool for engagement
  • A project team opens a ticket for test execution only, how would you respond to this situation
  • A URL monitoring request is received for critical application, what is the different approach that you would follow
  • The customer would like to use their in-house customized tool to monitor instead of using TCOE monitoring tools, how do you react and what kind of solution you propose

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